Integration Online e-Commerce (Omnichannel).pptx
In the era of fast online stores, the key to scaling is simple: all sales channels connect smoothly to ERP to ensure accurate stock, fast order processing, and tidy financial reports without drama. This brief writing summarizes the key points from the deck “Integration Online e-Commerce (Omnichannel) ERP by Infinyscloud” which discusses the integration of Shopee, automatic shipping costs via RajaOngkir, and payments via Xendit directly to ERP (Odoo).
Why Should It Be Unified?
Single source of truth: product data, prices, stock, and customers are consistent across all channels.
More efficient operations: automated order-to-cash, minimal input errors, faster fulfillment.
Improved customer experience: transparent order status, consistent product information, trust is built.
Brief Architecture
ERP by Infinyscloud (Odoo) as the hub: Sales, Inventory, Accounting, CRM, Website/eCommerce modules are interconnected.
Shopee: integration via Open Platform (open.shopee.com) and store management through Seller Centre (seller.shopee.co.id).
RajaOngkir: automatically calculate shipping costs at checkout from various local couriers.
Xendit: VA payments, e-wallets, cards, QRIS automatic validation, invoices issued directly, real-time status updates in ERP.
How It Works in the Field
Shopee Synchronization
Auto sync by default (you can set the interval via Scheduled Actions).
Manual sync when needed (Sync Orders, Fetch Shipping Labels, Sync Inventory, Update Shop).
Example transaction flow
Incoming order → automatically create Sales Order → Delivery Order → Invoice, tracking numbers are neatly stored.
Canceling an order is simple
From Sales Orders, click Cancel→ the system sends a notification to the customer (email/WhatsApp via automations).
Checkout Without Hassle
Real-time shipping costs with RajaOngkir: customers just choose the courier service, and the cost is displayed immediately.
Instant payment via Xendit: after payment, the ERP updates the status & reconciliation is automatic.
Reports & Dashboard
Xendit Reports: monitor successful/pending/refund transactions across channels.
Odoo Reports & Dashboards: real-time sales, top products, payment aging, plus Inventory Dashboard to monitor stock movement & restock plans.